The information desk had a huge queue, it was impossible to speak to anyone. Staff were not prioritising passengers to get to their flights in time. Check in was chaos, not enough desks and a queue that never seemed to move. Our flight was not delayed and we arrived within plenty of time for check in. There had been a number of flight delays that day. Not Verified | This airport can’t cope if something goes wrong. There were also toilets which were kept to a reasonably well standard and we boarded our flight with no problems and took off about 10 minutes after departure time.
There was only 2 places where you could buy stuff in the departure lounge which was a café and a Cornish shop that sells Cornish alcoholic beverages and other snacks and the café sold quite a few things but I only got a water bottle which I think was around £2. On first impressions it was quite small with not really much to do but what more can you expect for a local Airport.
It took about 5-10 minutes to get through security and into the Airports Lounge. I had already checked in online so I went straight into security which was very conveniently in the next room. My flight was from NQY to LHR when Flybe was still alive, when I entered the airport there were check in desks and a café right there so not at all difficult to find them when arriving with only 2 hours of sleep at 5.30 am. Not Verified | When arriving at the airport in a taxi I was met by a very nice viewing point for people to watch aircraft's taking off and landing.
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